The Charging Platform Migration Playbook

Contents

1. 01

   What you actually own

   Sessions, meter values, drivers, tariffs, partner contracts and payment references — which of these your current provider must hand back, and which you have to reconstruct.

2. 02

   Exporting before you give notice

   Why the export comes first, what a complete one looks like, and how to verify it is complete before the relationship changes.

3. 03

   Cutting over charger by charger

   Repointing OCPP endpoints in waves rather than in one night, and what to do about the units that refuse to reconnect.

4. 04

   Drivers, wallets and balances

   Migrating identities and money without asking a single driver to sign up again — the step most migrations get wrong.

5. 05

   Running two systems for a fortnight

   The overlap period, how to reconcile across it, and when to switch billing over.

6. 06

   Closing out

   Final settlement with the old provider, archival of historical data, and the checks that prove nothing was lost.